EP 093: Creating a Radical Culture That Commands Attention In Your Small Business

What is your company’s story? Do your employees know it? Does it resonate with your prospective clients and customers?

In this episode, Matt and Dan speak to Mike Ganino, a company culture and engagement expert. Mike uses his 20 years of experience in various industries including hospitality, travel, and tech, to help answer questions.

Mike has helped to grow iconic brands like ChowNow, Potbelly Sandwich Shop, Lettuce Entertain You, Yum Brands, Pressed Juicery and Protein Bar. He enjoys creating employee experiences that drive bottom-line results, improve customer service, and attract top talent.

Mike also delivers keynote speeches and leads workshops on all the things that drive radical cultures: collaboration, leadership, vision and values creation, human resources, and customer service. Mike has also contributed to the “For Dummies” series with his book, Company Culture for Dummies.

You can connect with Mike through the following website and social media accounts:

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You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, with a free copy of his motivational mixed tape, here.

Looking for a speaker and workshops for your team? You can find details about Matt’s programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here.

You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.