What Is Taxjar

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It can be difficult to manage sales tax.

Sales tax compliance is one the most complicated business processes. There are a lot of paperwork and calculations involved. But you may be surprised to find there’s an easier way out of it. TaxJar is a cloud-based, state-of the-art automated sales tax platform.

With TaxJar, all the challenges in sales tax are simplified, giving you and your business the upper hand. In this review, we’ll take you through all the things you need to know about this service. We’ll also share with you the pros and cons, and our final thoughts about whether or not TaxJar is worth adding to your business management ecosystem. Let’s go!

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For those of you who prefer a more visual experience, here is a video review from Marcus Stonelius’ YouTube channel. To get a comprehensive overview of TaxJar, you may still want to check out our article below.

What does TaxJar do? What Is Taxjar

Since its inception in 2013, TaxJar serves business enterprises and online sellers, intending to ease the already complicated process of sales tax compliance. The United States has over 11,000 tax jurisdictions, each of which has different rules depending on the district or state. Back then, businesses had to comply with sales tax regulations and rates according to where their transactions were held, where their inventory stocks were located, and how many employees they had hired.

This process may appear simple on a surface level, but in reality, it’s quite complicated. Companies were given different tax burdens to handle, which can vary depending on various factors. The US Supreme Court in 2018 ruled that all businesses have to pay sales tax regardless of where the product was purchased. Business owners were forced to learn and remember tax codes after tax codes, adding more complexity.

That’s quite a task. TaxJar simplifies the complex tasks of sales tax compliance and makes them simpler. That way, you can prioritize what matters the most with your business, without the added hassles of hefty tax computation.

What are its Pros and Cons

We’ve compiled a list of pros & cons to help you make a decision about whether TaxJar is right for you. What Is Taxjar

Pros

  • TaxJar is designed with streamlined, simple, and quick automated features to keep you in compliance with more than 11,000 tax jurisdictions in the U.S.
  • With the AutoFile tool, you won’t need to worry much longer about due dates and late submissions of tax returns, etc., as TaxJar takes care of the rest for you – more on that later!
  • Using TaxJar for sales tax compliance saves you more time compared to filing everything manually, giving you the chance to focus more on your business.
  • It is easy to use, and you don’t have to be an accountant or tax expert to understand it!
  • Aside from its less tedious nature, TaxJar also provides businesses with amazing customer support and plenty of helpful resources to guide you through when it comes to sales tax compliance!

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Cons

  • TaxJar is generally easy to use, but it can be complicated for merchants who are not familiar with the process.
  • Sometimes, the interface can be frustrating. Some users report having to open more than five tabs just to file a tax return for one state.
  • Pricing for lower-tier plans may vary depending on factors like additional AutoFile fees if credits are exhausted. We’ll be discussing pricing soon.

What is the cost of TaxJar?

TaxJar offers three pricing plans: Starter, Professional, and Premium. Let’s take a deeper look at these subscription tiers.

Starter

The Starter plan starts at $19/month and provides essential sales tax services to small businesses. The plan usually handles 200 total returns and purchase orders per month. However, the price could change if there is more. This tier offers free tools that can help you significantly with sales tax compliance like sales tax reporting, AI-driven product taxability recommendations, and basic CSV data imports.

Customers also get data integrations and up to four free AutoFiles per annum. Starter also allows for support for multiple business accounts and e-mail support.

Professional

If your business has more experience and expanded reach, more challenges may likely come ahead. The Professional plan is for you. You get all the features of the Starter Tier, plus upgrades such as full API access and advanced CSV imports.

Professional also includes increased data import and API integration limits from 3 to 10, 10,000 advanced API calls per minute, up to 10 team management users, and 12 free AutoFiles per year. TaxJar Professional users who manage to generate over 1,000 orders per year are eligible for phone customer service in addition to e-mail support. If you receive more than 200 orders, the price for this tier could change.

Premium

With TaxJar Premium, you get all the features you could ask for when it comes to sales tax compliance and much more. Premium includes all the Starter and Professional features for enterprises and experienced businesses, as well as unlimited API and data integrations to many e-commerce services and unlimited AutoFiles. There is also unlimited team usage.

You also get 25,000 API calls per hour, and white-glove support through a dedicated account management group. Premium is not priced in a fixed range like the other plans. Instead, it’s fully customizable according to your business’s needs, and can be negotiable through TaxJar’s customer service.

Free Trial

TaxJar is worth a free 30-day trial. All the features and tools of the Professional plan are available to you, including API access, integrations, data imports and team and user management. This trial is free and you don’t have to pay anything upfront! What Is Taxjar

What Is Taxjar

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The Features of TaxJar

Automated Sales Tax Calculations

TaxJar comes with fully optimized functions and services built to ease the tax burden. One of those is its calculation process. Calculating sales tax with TaxJar will give you instantly accurate results! It will instantly calculate the sales tax for you, and it will always match the correct rates with the customer’s address.

With TaxJar, you won’t need to take long to calculate taxes one-by-one nor go through the added hassle of keeping up with the changes. The platform’s team tracks all changes related to sales tax rates and laws, and integrates them into the platform regularly.

TaxJar Report

TaxJar doesn’t just provide you with top-notch calculations, but also automated reports on all the sales tax data collected by the platform from linked accounts, CSV imports, and even individual state sales tax reports. All of this data is automatically combined into reports for different states with breakdowns according to their tax jurisdictions.

TaxJar makes it easier and more accessible to organize reports. Everything is centralized, which allows for faster collaborations with your finance department. The dashboard allows you to see detailed analysis based upon your activity. TaxJar automatically collects data so you’re always up to date.

AutoFile

AutoFile is what makes the platform stand out from the rest. It’s an electronic sales tax filing tool that gathers user information from e-commerce providers and files them into an automated sales tax return report and payment to be submitted to any state.

What’s great about AutoFile is that you’re guaranteed to never miss a deadline! There’s no need to even go through the stress of paperwork or extra hands, as it’s designed to be easily manageable. It saves time and money in the long-term.

It’s amazing, but it can also be a luxury for lower-tier subscribers. Starter plan users, for example, get only up to 4 free AutoFile enrollments per year.

Sales Tax Nexus Insights

If you use TaxJar in selling your items online, it’s important to know a thing about economic nexus. We’ve essentially covered this topic earlier, but to summarize, instead of paying sales tax within your home state, you will have to encounter paying sales tax to the states where your customers purchased your products, even if you’ve never been a resident there. What Is Taxjar

It can be difficult to determine the nexus. Thankfully, you don’t have to jump through hoops, because TaxJar provides accessible insights to keep you on track. The economic nexus dashboard doesn’t just let you check activity between states but also lets you know if you’ve reached the required nexus threshold for each state. This is especially useful if you have a growing business that wants to expand into more states.

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Integrations with Online Business Services

TaxJar can seamlessly integrate with many online business services. You can connect your account to internet marketplaces like Amazon, Etsy, and eBay to determine sales tax. Integrations can be made with e-commerce platforms such as Shopify, BigCommerce and other similar services that allow you to sell your listings, use payment gateways such as Stripe or PayPal, and operate management systems like Oracle NetSuite, Intuit QuickBooks and many more.

Other partner services that are integrative with TaxJar include Square, Xero, Walmart, Salesforce, Magento, and WooCommerce among others. If you can’t find your preferred online business solution in the list, you can always build your own with the TaxJar API, or by importing all data from third-party services through CSV.

Is TaxJar the Perfect Fit for Your Business?

TaxJar has proven to be very reliable and high-tech, easing most of the challenges business owners face in their day-to-day lives when it comes to managing sales tax. It’s been a top pick for these reasons: 1) it’s easy to use, 2) it’s time-saving, and 3) it helps you and your business in many ways.

While it’s highly acclaimed – and rightly so – we can’t fully say it’s perfect in all aspects. Some users had issues with customization while others experienced problems with TaxJar’s integration to Shopify and other apps. There were also issues with interface misunderstandings and automated calculation. These issues could be addressed.

Issues aside, if we answered the question “Is TaxJar the perfect fit for your business?” it would be a resounding YES! This is a great tool to add to your business strategy.

Frequently Asked Questions What Is Taxjar

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What types of businesses use TaxJar

Small and medium-sized businesses, large-scale companies, freelancers, and individuals can all use TaxJar. As of 2022, TaxJar has served over 20,000 businesses, including some of the well-known ones, like Coca-Cola, Land Rover, Microsoft, Shein, and many others.

Does TaxJar work in other countries outside the U.S?

TaxJar features are currently limited to the United States. They are not yet available in other countries. The TaxJar API tool only is available in certain territories outside the United States. TaxJar API is available to businesses in Canada, Australia and the UK.

Can I cancel my TaxJar account? If so, how?

If you are unhappy with TaxJar’s service, you can cancel it by going to your account settings. Once you head over to Plans & Billings, you can click the red link that leads you to cancel your current subscription.

You will lose access to TaxJar’s reporting tools and AutoFile. If you wish to regain access to those services, you can reactivate your account and subscription anytime.

What other alternatives are there to TaxJar

TaxJar isn’t the only solution for sales tax compliance. There are other alternatives out there, with some offering more features and compatibility with more territories, and others with cheaper price ranges. The following are alternatives to TaxJar.

  • Avalara
  • Sovos Taxify
  • Vertex
  • TaxCloud

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What Is Taxjar

taxjar-vs-competition

It is crucial to be tax compliant when doing business. It’s not just what keeps your business matters going, but also what makes up our economy. Here’s something entrepreneurs can relate to: managing tax-related issues is very complex. It’s even more difficult if you have a small team or if you handle everything yourself.

Today, you won’t need to worry too much about it! There are tons of services that are guaranteed to do most of the work for you. TaxJar is one of them. It offers state-of-the-art features and services for large, medium and small businesses as well as freelance merchants.

Of course, TaxJar isn’t the end-all, be-all tax compliance solution out there. With that in mind, we’ll be taking a look at the platform’s most qualified alternatives, as well as how their features fare in comparison, the pricing, and the overall customer experience. Without further ado, let’s begin!

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For those of you who prefer a more visual experience, here is a video review from Marcus Stonelius’ YouTube channel. Do check out our article below, however, because it has a comprehensive overview of TaxJar.

TaxJar vs. Avalara What Is Taxjar

Avalara is equipped with a diverse set of tax and business tools within your reach. Avalara is also considered to be TaxJar’s most close alternative. Included within Avalara are its convenient business license forms, an all-in-one sales tax registration process, the AvaTax calculation system, and a quick-access file-and-remit method for businesses who can’t afford in-house or 3rd party accounting management.

Meanwhile, TaxJar has the AutoFile tool which does most of the sales tax filing work for you, economic nexus insights for whenever your business expands to other territories, real-time calculations with crazy accurate results, and automated reports. What Is Taxjar

Comparisons of the pros and cons

TaxJar proves to have delivered when it comes to translating complications in sales tax compliance into much simpler ways, with the help of advanced tools and integrations. It’s also easier to manage nexus determination between US states.

While TaxJar provides exceptional services, Avalara steps it up further with more advanced features for a wide range of tax classifications in comparison. Although the free trial is longer than TaxJar’s and the pricing is transparent, Avalara is available in more countries than the US, with over 80 countries. We are not sure if they get the same powerful services as US businesses.

TaxJar is known to have issues with certain parts of its interface. Additionally, the pricing may not be fully fixed as there may be additional fees for users who exceed the quota on any low-tier plan. TaxJar also claims that it is not fully automated. Some features will require extra effort from the user. Avalara on the other hand has a reputation for poor customer service and lagging certain local features, such as state and local tax filings options for most tiered plans.

The interface of TaxJar can be confusing for small businesses, especially if it is not familiar. Despite this, both Avalara and TaxJar have been appreciated for their ease-of-use and time-saving traits, as well as their rooftop-accurate calculations, and to some extent, the starting price range of $19.

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TaxJar vs. TaxCloud

TaxCloud shares the same goals and provides reliable sales tax compliance for a broad range of customers. Its lower price point is what sets it apart. Starting at just $10 with its “core services” such as detailed tax calculation and reporting features, automated tax compliance, and economic nexus tools similar to TaxJar’s, TaxCloud offers businesses an affordable solution when it comes to managing taxes.

TaxCloud used to offer a free service that allowed users to use the platform’s tax compliance tools, without having to pay. TaxCloud’s free service has been discontinued due to the Supreme Court’s 2018 ruling on nexus. Still, it’s quite impressive that the team is still dedicated to bringing sales tax solutions for prices as low as possible. TaxCloud seamlessly integrates with over 85 e-commerce and online shopping cart services such as Shopify, Amazon, Stripe, and more. It allows users to track the progress of sales tax, as well product-type and use-based tax exclusions, between US states.

Pros, Cons, and Similarities

TaxCloud makes it clear that its best selling is the low price and extreme cost-efficiency. To compare, TaxJar offers similar sales tax services starting at $19. Another one of TaxCloud’s big advantages is the solid calculating and reporting, keeping a wide range of businesses on track.

While it has been proven to be a great tool to add to anyone’s business strategy, it’s hard not to ignore its glaring flaws. TaxCloud’s customer support has been criticised for not responding quickly to important questions, much like Avalara’s. There have also been a few reports on the slow dashboard, plus possible hidden fees that could occur.

TaxCloud and TaxJar share many similarities. We can only give you the best answers if they have similar calculation rates and a simplified user interface. What Is Taxjar

TaxJar vs. Sovos Taxify

Next on our list of TaxJar’s competitors is Sovos Taxify, which offers more features and options for business owners than the former. They’re quite more advanced than you might think – like, Avalara-type advanced. Taxify claims it offers a “world-class” sales tax service that requires no effort from the user. It offers a simple user interface. Customers have the option to use a few of its competitive features, such as PDF filings, payment information and the cooperative nature of sales tax payments. There is also the ability to customize.

Despite its attractiveness, some entrepreneurs may be turned off by the high price. Taxify’s advanced features will, undoubtedly, reflect the pricing. TaxJar’s starting plan starts at $47 per month. This is more than twice as much as Taxify. However, anyone who used Taxify in their business plans before may agree that it was worth it.

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Comparisons of the pros and cons

Taxify’s unique selling point is its customer service. It’s available on many platforms, including e-mail support. However, it is always available to assist you when you need it. Another advantage of Taxify is its ability to allow users to customize details before they could even send their reports for added assurance.

At $47 upwards, Taxify’s pricing range is quite expensive compared to others. For larger businesses, the price is acceptable, but it can be overwhelming for small businesses. There have been complaints about technical data issues and difficulties in calculating negative transactions.

Taxify is a similar product to TaxJar in that it integrates with many apps easily and is easy to use.

TaxJar vs. Quaderno

If you’re considering a platform with the ability to focus on your important matters more like TaxJar and the power to track sale tax nexus even in territories outside the US like Avalara, then check out Quaderno. Praised for its stellar performance, Quaderno guarantees users flexible automated sales tax compliance services all over the world “in just one click.” It’s more than just sales tax management, as the platform offers simple yet optimized features, one of which is the light-speed integration with partner providers in the likes of Amazon, WooCommerce, and Stripe, plus tons more 3rd-party apps through Zapier.

Quaderno’s other highlights include an easy-use dashboard where users can take a look at all the detailed data from all those integrations and taxes, automatic sales tax calculations and reports within the US and beyond, and a 100% customizable invoices added with multiple language support. You could get all these starting at $29 per month with the Hobby plan.

Pros, Cons, and Similarities

Quaderno, like Sovos Taxify hits the sweet spot in customer service. Quaderno users will always receive the assistance they require for any situation. The service also has big advantages in comparison to TaxJar and even Avalara. While the other two work best with US-based businesses, Quaderno is reliable in most ways with users from other countries. Also worth mentioning is the transparent reporting and its powerful API tool, among other nice things.

Quaderno is perfect in all aspects. However, we must point out a few shortcomings, including a lack custom domain support and guides for tax-related questions. With a 7-day trial period, it is among the most reasonable of all our competitors. We can’t deny the ease of Quaderno’s use and accuracy rates, despite its short trial period.

TaxJar vs. Vertex

Vertex, a SaaS tax compliance platform, is the same quality as Taxify, Avalara and TaxJar. Its longevity in the industry, with more than 40 years of experience, is what makes it stand out. TaxJar and similar platforms may know a little about tax management, but Vertex has more experience and knows what’s happened. That’s what makes it one of the leading tax software in the market. Vertex has a global reach akin to Quaderno, and its fast-action calculations between different types of taxes – not just sales tax! – is what makes it well-received.

With Vertex, users get additional features including support for physical locations with Vertex O Series Edge, the Data Integrity system designed for tax pros with a simple and comprehensive interface, and a Certificate Center where all types of documents from tax applications to exemption certificates are stored in the cloud. In terms of price, Vertex has no exact fixed range or subscription options. However, you may want to contact its customer support so you could sort out the payment.

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Comparisons of the pros and cons

Vertex isn’t just known for its ease of use like TaxJar and others. It’s also known for providing businesses and financiers with advanced competitive tools that meet all tax-related needs. Most users have praised Vertex for its organized file handling, diverse features that go beyond online stores and even beyond US territory, and of course, pinpoint-accurate calculations and data collection.

Vertex is a great fit for large entrepreneurs, but it might not work well for small businesses because of its complicated design. Although transactions can take several minutes to complete, they are slow and often slow. There have been a few errors, but nothing serious. Although the features are future-proof, they are not available to everyone. What Is Taxjar

Final Thoughts What Is Taxjar

We’re glad you reached the end of this review, where we compared TaxJar to five of its worthy rivals! TaxJar is not the only solution to all sales tax issues. We’ve provided a list with alternatives to TaxJar if you need more features. However, if you believe that you’re better off with TaxJar for all your tax compliance needs due to its easy interactions, price range, and compatibility with smaller-scale businesses, we’ll surely support you for it.

But if you ever feel that it doesn’t offer enough to meet the needs of your business, here’s a bullet list of our other five competitors in the sales tax compliance field, along with who the ideal user should be.

  • Avalara is ideal for a user who wants the same features as TaxJar’s but with the welcome addition of more tax options to choose from – not just sales tax, but other types like VAT.
  • TaxCloud is a perfect match for an entrepreneur looking for the same reliable tax compliance service at the cheapest, most cost-effective price.
  • Sovos Taxify is a good choice for an owner of a large, preferably profitable enterprise that wants world-class tax-related tools at a reasonable price.
  • Quaderno is perfect for a medium- or large-sized business owner looking for fast-action service and reliable customer support that goes beyond borders, both at a reasonable cost.
  • Vertex is the ideal platform for anyone working in a medium-sized to large company that wants a wide range of tools and support from an experienced platform.

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